Privacy Policy

Last updated: April 10, 2026

This Privacy Policy explains how Propel AI ("we," "us," or "our") collects, uses, and protects your information when you visit propelai.us or communicate with us via SMS, email, or chat.

1. Information We Collect

We collect information you provide directly to us, including:

We also automatically collect certain information when you visit our website:

2. SMS / Text Message Communications

By providing your phone number and opting in through our website chat widget or contact forms, you consent to receive SMS text messages from Propel AI at the number provided. These messages may include:

Message frequency varies. Standard message and data rates may apply depending on your carrier and plan.

To opt out: Reply STOP to any SMS message at any time. You will receive one confirmation message and no further messages will be sent.

For help: Reply HELP to any message or email us at rpokhrel@propelai.us.

Consent to receive SMS messages is not a condition of purchasing any service from Propel AI.

3. How We Use Your Information

We use the information we collect to:

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

We do not purchase, rent, or use affiliate lead lists. All contacts in our system have explicitly opted in to receive communications.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us at rpokhrel@propelai.us.

7. Your Rights

You have the right to:

8. Cookies

Our website uses cookies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

9. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: